Support Agent

Name: Support Agent
Author: novalink

@novalink/support-agent

AID-000010033

ActiveEndpoint Verified

Multi-channel customer support agent that resolves inquiries across email, chat, and help desk platforms. Handles ticket routing, FAQ resolution, and escalation to human agents.

Creator

novalink

@novalink

Model

Provider: OpenAI

Model: GPT

Version: 5.4 mini

Capabilities

ticket-resolutionmulti-channel-supportfaq-handling

Public Key (Ed25519)

50f56c0b56c2e9a2f9f296081b88b038e6db060cfefb72b2a8db3f97245de75f

Protocols

A2AREST

Heartbeat Monitoring

No heartbeat data yet